Fireflies.ai Review (2026)
AI meeting notes that sync straight to your CRM.
Our verdict
The best pick when meeting notes must reach a CRM automatically. For plain transcripts, Otter or a free tool is more economical.
Visit Fireflies.ai →Fireflies.ai is built for teams where meeting notes need to go somewhere, not just exist. It auto-joins calls across Zoom, Meet and Teams, transcribes in 100+ languages, and its real strength is pushing structured notes and action items into CRMs like Salesforce and HubSpot, with semantic search and analytics on top.
The pricing rewards annual billing ($10 Pro, $19 Business) but hides a catch: advanced AI features such as AskFred run on metered credits, so heavy users can pay well above the sticker price. Treat the free 800-minute tier as a trial. If your notes drive revenue workflows it is easily worth it; if you just need transcripts, Otter is cheaper.
Fireflies.ai pricing (July 2026)
Free tier includes 800 minutes of transcription per month with basic integrations.
| Plan | Price | Notes |
|---|---|---|
| Free | $0 | 800 min/mo |
| Pro | $10/user/mo (annual) | $18 monthly; CRM push |
| Business | $19/user/mo (annual) | $29 monthly; analytics |
| Enterprise | $39/user/mo | HIPAA, retention controls |
Pros
- ✓ Strong CRM integrations (Salesforce, HubSpot)
- ✓ 100+ language transcription
- ✓ Semantic search and conversation analytics
Cons
- ✗ Advanced AI features consume metered credits
- ✗ Free plan is really a short trial in practice
- ✗ Costs can climb above the sticker price on heavy AI use
Sales and revenue teams who need meeting notes to flow automatically into a CRM.
People who only need a transcript, where Otter or a free tool is cheaper.
Compare Fireflies.ai
Other Meeting Notes tools
Free (800 min)/Pro $10/Business $19/Enterprise $39 (annual) confirmed via multiple July 2026 sources; AI-credit metering noted.